New guy update:
Hello i'm Kent,
I have taken over the job of ALAN who used to work here for shop flip flops. We had seen that your order was not processed correctly and is extremely late. This is what was shipped and I will get the tracking number tomorrow .

Alan has been let go from Shop Flip Flops. You may contact Kent anytime or leave me your telephone number and I can call you if you need anymore information.

Again we are very sorry about your troubles and will get this figured out ASAP.

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You are getting all but 58 flip-flops. You are getting both yellow and orange , only the ones that are not highlighted are not being shipped(Referrin to the details he sent me). We will credit your credit card for the non shipped items or you can order anything you wish with me for the credit value at our cost .. I will get back to you tomorrow regarding the credit and shipment.

Ps:I will need to refund 58 flip flops when i claim back the $$.
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Sorry for the long wait.

Btw, i've called the police and gathered some information.
- Wait for the supplier to get back regarding tracking no.
- For those who wanna make a police report doesnt mean can get the money. Report will be sent to court and they will judge. Chances are very low to get full refund from us because we consolidate the orders can sent it on ur behalf.

Anyway, after a chat with one of the sub suppliers, what we intend to do is that if the goods dun reach me by next week, i will refund u half the amount first..Then after that if the slippers reach, then you pay me back. I understand the anger in each one of us so we are now trying to work things out . The $$ , seriously.. dunno how are we going to fork out at least 3.5k to send back to u all. But we will try.

Update u soon!
RockyJunkies

1st Update:
Supplier replied. Order received, but require some identification information first.
Tmr afternoon will send them, in the mean time, our orders are accepted BUT have not started to pack. So.. 15 -20 days not started yet. =)
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2nd Update:
Processing...
-------------Payment still processing---------------
3rd Update:
Supplier:
"We have authorized your credit card and will now wait for the bank to get back to us with the confirmation. "
In another words, still processing.... Yea. But still update you all better. =)

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4th Update!

Sorry guys, i just received their email. Still waiting for the credit card company.The credit card company so slow.. Complain letter anybody? Hah.. (better not disclose the credit card company though)

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5th Update:
EMAIL From supplier:
"Thanks for the email Our merchant account contacts your credit card,(bank) and then your bank confirms with you normally the transaction. You can also call your bank to confirm the transaction and then it should be faster. Normally it takes 4 business days. "

Dear buyers,
I will call up the bank today.
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6th update
Hi buyers!
Payment has been made.
Currently packing our slippers!
Will update again soon.. =)

ps: Should you have any enqires, doubts or think we are scammers, do email us.. We will reply you asap!
Thanks!
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7th update

Email from supplier:

'We have replied to all your inquires and the packaging is almost done, some items were not in stock and needed to be transferred to our warehouse, when its ready we will be updating you.

Thanks !'

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8th update
Supplier: "All the items should be there(Supplier referring to warehouse as said in the 7th update) today or Monday latest, we will update you on Monday. Thanks !"
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9th update:
Supplier:" We should have the items all packaged shortly and update you with the shipping information. "

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10th Update:

Supplier:" Your current order should be sent out in 48 hours. thanks !"

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11th Update:
Our slippers are on their way. Just that they haven get the tracking no. yet. Once they got it, will email me . Please wait awhile more.. As least we know that its on their way already.
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12th Update:

Hi people, slippers will reach in 3 to 5 days.
Those who see this, please email us @ rockyjunkies@gmail.com to let us know where can you do meet ups. Locations available @ Yio chukang(NYP) , Ang Mo kio, Woodlands(RP), Clementi, Bedok and Sengkang. If all these locations are inconvenient for you, please email us, we'll do a mass meet up around town area. All meet ups will be next week onwards.
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13th update

10/11 11.25pm
supplier: I have just got in to work and will check up now on the shipping and get back to you. thanks!"

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14th

11/11 6.39am

supplier: "I was told that the parcels have gone with Nippon NOT ups and that they are at the sao paulo airport. the transit time will be 5-6 days. I will get you a link and a tracking number. future shipments will be faster.sorry"

sry guys, so disappointed..
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18/11
12.03am(US time)
Supplier:
Again I have received your email and will get back to you tomorrow, I did not get the update as I was away from the office today (Monday), I will update you tomorrow.

People, i would love to give u the tracking no. But really couldnt. Have to wait till midnight(SG time) to get his reply. Please wait.. We're pissed too.
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Wed, Nov 19, 2008 at 3:05 AM
Supplier, "I am all over the shipping delay with the shipper. I will be making this right and then offering you a discount on any further orders for your trouble.

Please allow me a little more time. "

29 nov
I have your stuff and 4 other wholesale order at the sp airport for Nippon. They will be sent urgently. I will email you the tracking number when it is available.

2/12 (tue)
On Wednesday you will be receiving the tracking number, sorry for the delay.

4/12 (thur)

They have picked up the package here in brazil and when it gets to our shipper at the GUR (Gurney) airport at Papua New Guinea they will forward the tracking number.

When I get this number I will forward it to you!